Contact Us
Get in touch with our team for support, sales inquiries, or general questions
Get in Touch
We're here to help you with any questions or concerns you may have about our services
Email Support
Send us an email and we'll respond within 24 hours
support@mikrovps.net
Customer Portal
Access your services, invoices, and support tickets through our customer portal
If you're an existing customer, you can log in to manage your services and view your account details.
Frequently Asked Questions
Find answers to the most common questions about our services and support
How can I contact technical support?
You can reach our technical support team via email at support@mikrovps.net, through our customer portal, or by calling our support hotline during business hours.
What are your response times?
We aim to respond to all support requests within 24 hours. Critical issues are prioritized and typically receive a response within 2-4 hours.
Do you offer 24/7 support?
Our monitoring systems work 24/7, and we have emergency procedures in place. Regular support is available during business hours Monday through Friday.
How can I upgrade my service?
You can upgrade your service through the customer portal or by contacting our sales team. Most upgrades can be processed immediately.
What payment methods do you accept?
We accept major credit cards, bank transfers, and PayPal. All payments are processed securely through our encrypted payment system.
Do you offer refunds?
Yes, we offer a 14-day money-back guarantee on all new services. Refund requests can be submitted through the customer portal or by contacting support.
Contact us today!
Our expert team is ready to help you.